FAQ
FAQ
Transportation General
Find answers to the most frequently asked questions about our logistics operations and client support.
How RTC supports customer?
RTC always strives hard to ensure every customer is happy with the service, hence we provide 24/7 customer support to our clients in various languages.
How much does RTC take to deliver the consignment within the country?
Delivery timelines depend on the distance, route, and type of load (FTL vs LTL). Typically, intra-city deliveries happen within 24 hours, while long-haul interstate shipments range from 3 to 7 business days.
How many hours prior should a customer book a truck?
For Full Truck Load (FTL), we recommend booking at least 24-48 hours in advance to ensure assured availability of the preferred vehicle type. For urgent needs, our hotline is available for immediate coordination.